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About

We are Social Diners, a London-based digital agency specialising in the hospitality industry. Our mission is simple – we exist to push covers to your restaurant and re-engage your existing customers, without paying third party sites. We respect that you know your business, brand and tone of voice best. We use our extensive restaurant marketing experience to listen to your requests, taking engagement to the next level. We provide effective marketing strategies, designed to suit your needs. You do what you do best and we will stay out of your kitchen! By simplifying the digital world for you, we take 100% control of marketing, freeing up your time, and driving long-lasting results for your business.

How We Work

We work very closely with your existing marketing/PR team, as all communications should reflect your tone of voice and brand values whatever the medium or channel deployed. By analysing your existing brand position and communication we will make data-driven decisions to encourage diners to book with you.

Innovative

As google professionals we stay on top of all existing and emerging web technology. We use the latest social tools to enhance our output and reach your target audience.

Creative

We have over 20 years of experience in developing creative campaigns and know what works on as well offline; from great photography to dazzling artwork we’ve got you covered.

Experimental

We are regularly privy to beta products which not only allows us to test new products but keeps us ahead of your competition. We also develop our own proprietary products too.

Data Driven

Ultimately we are using the data for one simple purpose: increasing the number and frequency of those diners, and producing customer insights which help your overall business.

Team

Who We Are

We are a team of creative marketeers who have a wide range of experience in both business to business and business to consumer fields. We know hospitality very well and use that knowledge to make sure you get as big a bang to your buck as possible.

Services

We Are Here For You

Beyond our core offering outlined above, we can also provide many additional services if required. For some clients we have done everything from menu testing to full-blown events.

Web
Design

We build beautiful and robust websites according to your budget

  • Responsive design
  • Template development
  • Rich media banners
  • Frontend development
  • Backend development
  • Content creation
  • Content audit
  • Copywriting
  • Photography

Internet
Marketing

We’ve done this for a very long time, so know a few things

  • Facebook advertising
  • SEO and SEM
  • Facebook apps
  • Context advertising
  • Rich media banners
  • Game development
  • Content creation
  • Testing

Digital
Production

We can build the assets you would need for any channel

  • Rich media banners
  • Audio production
  • Photography
  • Design
  • Content creation
  • Content audit
  • Project management
  • Technical requirements
  • Testing

Application
Development

We can audit you and your position in the market place

  • Facebook apps
  • Brand immersion & research
  • Competitive analysis
  • Stakeholder interviews
  • Content audit
  • Project/platform planning
  • Technical requirements
  • Testing

We Are MarketersWe Are ScientistsWe Are Creative

Our Work

Some Recent Projects

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Process

We Make Our Customers Happy

Using our field-tested proprietary marketing tools we aim to decrease your dependence on third party sites such as open table, thus saving you money, providing you with data ownership, much clearer customer insights and 100% control of your digital marketing.

Research

This includes: analyzing your existing data in whichever format it’s currently in; auditing your social presence; reviewing your seo strategy or refreshing it; researching the local market.

Develop

Using data from our research we will develop a digital marketing strategy to reach out to local businesses and re-engage with local clientele, as well as targeting new customers.

Test

Even God took 7 days to create the world, we probably won’t get it right first time. We always test our strategies with a statistically significant sample number before full deployment.

Refine

We constantly analyze, tweak and improve our strategies while driving diners to your restaurant. We systematically enhance performance by discovering any barriers to conversion.

According to our friends at Google, 28% of diners begin researching an hour or less prior to making a booking. 28% of diners use their smartphone to research restaurants and 31% of all sales in the restaurant sector are driven by online research. By keeping your customers happy online, we are keeping you happy.

Our Numbers

Some of The Cool Facts About Us

210
Projects
120
Clients
3459
Followers
7
Years

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Contact

Keep In Touch

Tel.: +44 7973 266751

[email protected]
socialdiners.com